Privacy policy

1. General information

Protecting your personal data matters to us. We treat your personal data confidentially and in accordance with Swiss data protection law (FADP).

2. Data controller

• Labelit
• Sefertas
• Langackerstrasse 4
• 4142 Münchenstein
• Switzerland
• E-Mail: info@labelit.ch

3. Collection and processing of personal data

We collect personal data only as necessary to provide our website and process orders.

This includes in particular:

• Last name, first name
• Address
• Email address
• Phone number
• Payment information
• Order details

4. Purpose of data processing

Data is processed for the following purposes:

• Processing orders
• Delivering goods
• Customer communication
• Invoicing
• Marketing and improving our services

5. Payment providers

We work with external payment providers to process payments (e.g. credit card, TWINT).

They receive only the data necessary to process the payment.

6. Delivery providers

We share the necessary data with delivery providers to deliver the goods.

7. Hosting and server logs

Our hosting provider automatically collects data about website access:

• IP address
• Date and time
• Browser type
• Operating system

8. Cookies

Our website uses cookies to improve usability and for analytics and marketing purposes.

You can restrict or disable cookie storage in your browser at any time.

9. Analytics and tracking tools

We reserve the right to use analytics and tracking tools such as Google Analytics or similar services.

These services may collect and analyze data about user behavior on our website.

10. Social media and advertising

We may use third-party services such as Meta (Facebook/Instagram) or similar platforms for advertising and analytics.

Personal data may be processed in doing so.

11. Newsletter

If you subscribe to our newsletter, we use your email address solely to send information and offers.

You can unsubscribe from the newsletter at any time.

12. Retention period

Personal data is stored only as long as necessary for the relevant purposes or as required by statutory retention obligations.

13. Sharing with third parties

Your data is shared only where necessary to perform the contract or required by law.

14. Your rights

• Access
• Rectification
• Erasure
• Restriction of processing

15. Data security

We use appropriate technical and organizational measures to protect your data.

16. Changes

We reserve the right to update this privacy policy at any time.

Cookie banner

We use cookies to operate, analyze and optimize our website for marketing purposes.

You can decide which categories you wish to allow.

You can find more information in our privacy policy.